How could you improve your ROI with a digital logistics and fleet management solution? These are uncertain times for companies and the people who manage them. It is increasingly difficult for company directors both to manage their processes and to continuously optimise their costs. Digital logistics and fleet management is an established way of ensuring a safe and efficient fleet – however, simply installing the solution is not enough. Integration of fleet data into other enterprise systems increases reliability and data security.
How can a digital logistics and fleet management solution providers help you become more data-driven? The key value proposition of a digital logistics and fleet management solution is simple: to improve how you control your data in the management of your mobile employees. This helps you increase your operational reliability and, ultimately, your customer satisfaction. Thanks to the rapid growth of telematics, processes used by mobile workers have become more transparent and efficient. Data is collected via on-board computers and transmitted from there to an online solution. This solution then reports information such as:
- Position
- Driving behaviour
- Fuel consumption
- Mileage
- CO2 emissions
- Mileage
- Together, the data provides a holistic view of your logistics operations.
The integration of fleet data via APIs has changed the game. Application programming interfaces (APIs) can be easily interfaced with your company IT landscape, including dispatching software, ERP systems and customer service systems. The integration of data into your ERP system can immediately simplify time recording and invoicing processes. Drivers can use an invoicing system to identify private and business trips, and certain customer service processes can be automated. Vehicle positions can be displayed in real-time, allowing your staff to accurately and proactively handle customer requests and urgent incidents.
The use of a digital logistics and fleet management solution reduces your costs, increases customer satisfaction and provides drivers with safe working conditions. As such, it’s important to make sure that you choose a reliable partner. For more information, click here
Photo by Marco Verch / CC BY
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