ETA stands for estimated time of arrival— in other words, the date and time when a shipment is expected to arrive at a specific destination. The specified destination depends on the shipping conditions, but normally refers to a particular seaport or airport. Shipping can be carried out by air, sea or by domestic delivery services such as rail or truck.
Why is ETA management important?
- A realistic ETA that is provided in a timely fashion can be used to plan downstream operations or initiate necessary replacement deliveries. This avoids significantly impacting on customer operations, even in the event of delays.
- The ability to provide constantly updated ETA information is a good indicator of the degree of transparency and system efficiency
- Tracking alone provides information about the location of the train/vehicle or cargo only and not about the time of arrival
Photo by Alexander Popov / Unsplash
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